ZHAO, Zeyu; ZOU, Xingye; XU, Haoran. "Nothing to be ashamed of" or "Nagging"? The Interaction Effects of Service Type and Failure Attributions on Satisfaction with Service Remediation. International Theory and Practice in Humanities and Social Sciences, [S. l.], v. 2, n. 5, p. 59–77, 2025. DOI: 10.70693/itphss.v2i5.21. Disponível em: https://ac.wisvora.com/index.php/itphss/article/view/21. Acesso em: 6 jun. 2025.